Responsible Gaming

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Gamble responsibly

Responsible gambling means staying in control of how often you play, how long you play and how much money you spend. Before starting, decide on a budget and a time limit that suit your personal circumstances. Treat these limits as firm boundaries rather than targets to reach. Once your budget or time has been used, stop playing and return another day only if it remains appropriate for you.

Gambling outcomes are determined by chance, where applicable, and previous results do not predict future results. A win does not mean that another win is due, and a loss does not make a win more likely. Do not chase losses by increasing your stakes or continuing to play for longer than planned. Trying to recover money quickly can lead to further losses and may make it harder to remain in control.

• Only gamble with money set aside for entertainment after essential expenses have been covered.
• Set a spending limit before you begin and stop when the limit is reached.
• Set a session or time limit and take regular breaks away from the game.
• Keep gambling separate from household bills, savings, credit repayments and other financial commitments.
• Never borrow money, sell possessions or use credit to fund gambling.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Do not gamble to celebrate, escape problems or change your mood.
• Keep your gambling account details secure and do not allow other people to use your account.

Gambling should not interfere with work, study, relationships, health or everyday responsibilities. If it begins to take more time, attention or money than intended, take a break and consider speaking with someone you trust or an appropriate support service.

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Tools to help you stay in control

Depending on the features available on your account, you may be able to use player protection tools to manage your activity. These tools are designed to support informed decisions and can be used before gambling becomes difficult to manage. Review the options available through your account or contact customer support through the channels provided on the website for general assistance.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use over a selected period. Choose an amount that is affordable and appropriate for your circumstances. A limit should be set before you play and should not be based on expected winnings. Check how any limit works, including the period covered and when changes take effect, before relying on it as a protection tool.

Time limits and breaks

Use reminders, session limits or regular breaks to monitor how long you have been playing. Step away from the screen, review your activity and consider whether you still want to continue. A break can be useful even when gambling feels enjoyable, because uninterrupted play can make it easier to lose track of time and spending.

Account history and reality checks

Review your deposits, withdrawals, stakes, results and time spent playing where these records are available. Looking at your activity can help you understand your habits more clearly. If the figures are higher than expected, consider reducing your limits, taking a break or closing your account for a period.

Self-exclusion

If you want to stop gambling, self-exclusion may be appropriate. Self-exclusion is a voluntary request to prevent or restrict access to an account for a selected period or until further notice, subject to the available process and applicable requirements. During self-exclusion, do not try to create another account or use another person's account. If you decide that you need a break, contact support through the available website channels and ask about the self-exclusion process.

A self-exclusion request should be taken seriously. It is not a substitute for professional support, and it may not address gambling with other providers. Consider asking a trusted person to help you stay away from gambling and seek independent assistance if you are worried about your behaviour.

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Recognising possible gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and a person may not recognise the change until gambling has caused significant problems. Experiencing one sign does not provide a diagnosis, but several signs may indicate that it is time to stop and seek help.

• Spending more money or time gambling than you intended.
• Repeatedly trying to win back money that has been lost.
• Feeling restless, irritable or uncomfortable when trying to cut down.
• Thinking about gambling frequently or finding it difficult to concentrate on other activities.
• Hiding gambling, losses or account activity from family, friends or colleagues.
• Borrowing money, missing payments or using essential funds for gambling.
• Gambling to cope with stress, loneliness, sadness or other difficult feelings.
• Arguing with people close to you because of gambling.
• Neglecting work, study, family responsibilities, sleep or personal care.
• Feeling guilty, anxious, hopeless or distressed after gambling.

If any of these signs apply to you, stop gambling and take practical steps straight away. Log out, remove saved payment methods where possible, set a restriction or self-exclusion, and tell someone you trust. Avoid making decisions based on the belief that one more game will solve the problem. Losses cannot be reliably recovered through further gambling.

If you are supporting someone else, approach the subject calmly and without judgement. Explain what you have noticed, listen to their concerns and encourage them to seek professional help. You should not provide money to cover gambling losses or take responsibility for managing another person's gambling alone. Support is available for family members and friends as well as for people who gamble.

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Getting help and protecting your account

If gambling is causing concern, contact a qualified gambling support service in Australia or speak with a healthcare professional, counsellor or financial counsellor. Independent support can help you understand your options, make a plan and address related financial or emotional issues. You can also contact Victor96 Casino through the support channels shown on this website to ask about available account restrictions, breaks or self-exclusion.

If you feel unsafe, are in immediate danger or are thinking about harming yourself, seek urgent assistance through local emergency services or a crisis support service. Gambling problems can feel overwhelming, but help is available and taking the first step early can make a meaningful difference.

Age and account responsibility

You must meet the minimum legal age and any eligibility requirements that apply before using an online gambling service. Do not allow minors or other people to access your account. Keep passwords, verification information and payment details private, and notify support if you suspect that someone else has used your account.

Our approach

Victor96 Casino provides responsible gaming information to help players make informed choices. Player protection tools, account reviews and support processes may be subject to the applicable terms, technical requirements and legal obligations. Information on this page is general and is not financial, legal or medical advice. If you are uncertain about your gambling, finances or wellbeing, seek independent advice before continuing to play.

Please review this page regularly and use the controls available to you. Responsible gambling is an ongoing decision: set a limit, monitor your activity, take breaks and ask for help whenever gambling no longer feels manageable.